Warranty Coverage

AVR warrants that the Goods will be free from defective workmanship and materials during the Warranty Period ("Warranty").

Please see the section of this document titled "How to make a Warranty claim" for information on how to make a claim under this Warranty and what AVR will do if Goods are defective.

The "Warranty Period" commences on the date of purchase. Wharfedale domestic products are covered by a five (5) year Warranty Period when the product is registered with AVR within ninety (90) calendar days from the date of purchase.

Products not registered within ninety (90) days carry a Limited Warranty of one (1) year from the date of purchase, or the period of the applicable statutory warranty under the Australian Consumer Law, whichever is longer.

To register your product and activate the full five (5) year Warranty Period, visit https://www.avrevolution.com.au/pages/register-your-warranty.

This Warranty does not apply:

• to normal wear and tear;
• to products on which the serial number has been removed, altered or otherwise made illegible;
• to products that were not new at the original time of purchase;
• to products sold "as is", "as seen" or "with faults";
• to any supplied Goods the exterior of which has been damaged or defaced, subjected to misuse, abnormal service or handling, or altered or modified in design or construction;
• if the Goods have been used or handled improperly or other than in accordance with the instructions in the owner's manual, abused, or misused, damaged by accident or neglect or in being transported (including use or non-original packaging or loose components that have not been dismantled);
• if the defect is due to the product being repaired or tampered with by anyone other than an authorised AVR Service Centre; or
• if the defect is caused by the Goods being subjected to any unauthorised modifications or connections, unauthorised opening or repair, repair or alteration or modification by use of unauthorised parts, leaked batteries, accident, force majeure (including but not limited to power surges, lightning strikes, bushfires, typhoon, war, public disturbance, acts of God), or other acts beyond AVR's reasonable control (including but not limited to damage by fire, flood, storm, tempest, extreme temperatures, exposure to heat, water, moisture, liquids, insects, sand, chemicals, battery leakage or the like).

Purchasers are only entitled to enforce the rights under this Warranty if they have registered their product online at https://avrevolution.com.au/productwarranty/register/ within ninety (90) calendar days of the date of purchase and have provided the original proof of purchase to AVR at or before the time of making the claim. The proof of purchase must clearly list the model and serial number of the Goods, state the date of purchase of the Goods, the place of purchase of the Goods, provide a description of the Goods and the price paid for the Goods.

A claim made by a Purchaser during the Warranty Period, must be in writing, specify the alleged defect and, along with the Proof of Purchase, be sent by post or email to:

Warranty Claims Division
Audio Visual Revolution Pty Ltd
11/39 Herbert Street
St Leonards, NSW, 2065
Telephone: 02 9521 4844
Email: service@avrevolution.com.au

Upon receipt of a claim, AVR will issue to the Purchaser a Return Authority Number, as an acknowledgment that the claim has been lodged by the Purchaser.

Once a Return Authority Number is issued the claim will then be assessed by AVR. The cost of transportation of the Goods will be borne by the Purchaser. AVR may then, at its discretion, repair, replace with a new or remanufactured equivalent, or refund the Goods or part of Goods, depending on the nature of the claim, at no charge to the Purchaser for parts or labour. If the claim is found not to be valid, the Purchaser will be advised accordingly and AVR will not repair, replace or refund the Goods or any part of the Goods.